The Safety Update - Dealing with Workplace Aggression

Workplace aggression is a critical issue that can risk safety. Below we will focus on how we can recognise and prevent such behaviour, creating a positive environment for everyone.

What Is Workplace Aggression

Any behaviour that causes physical, emotional, or psychological harm to others in the workplace. This can manifest itself in forms such as:

• Verbal Abuse
• Bullying
• Threats
• Harassment
• Physical Altercations

Why It Matters

• Aggression compromises workplace safety
• It can lead to psychological & physical stress

Identifying Workplace Aggression

Be aware of signs such as:

• Frequent shouting or arguments
• Threatening gestures or language
• Bullying, isolating, or intimidating behaviour

How to respond:

• Stay Calm: Avoid escalating the situation further
• Report It: Inform your supervisor as soon as possible
• Document It: Record details of the incident if possible
• Intervene Carefully: If safe to do so, intervene to defuse the situation

For more information how to deal with workplace aggression correctly, please follow the link below:

worksafe.vic.gov.au/occupational-violence-and-aggression-safety-basics